Dear Customers,

Your companies are now making an important contribution to maintaining the food supply. We support you!

We have taken precautions and arrangements to keep the effects of COVID-19 on normal business operations as low as possible and to be there for you almost without restrictions. Your well-being and the duty of care towards our employees are the focus of our actions.

Therefore, our sales staff is currently working from home but available for you to provide any consultation!

We will of course process your inquiries, tenders and prepare offers – do not hesitate to speak to your sales representative, the contact details can also be found at

If you need spare parts, remote maintenance support or even a visit from one of our service technicians on site for your Heinen system as well as any third-party system, our service is available as usual around the clock by phone (+49 4451 122-120) or via email ( and will be happy to advise you. 

Please understand that we have to comply with the current official regulations of each country or region and that there are restrictions that cannot be influenced by us.

We are here for you!

Heinen Freezing wishes you and your team all the best – stay healthy!